Contact information

For questions about Giftarica, an existing order, shipping, returns, or product information, you can contact us using the details below.

Customer Support

Giftarica
34 Rochester Dr
Barrie, Ontario
Canada

Email: support@giftarica.com
Phone: (844) 373-7601
Website: giftarica.com

Support Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time (ET)

What We Can Help With

You can contact our support team regarding:

  • Product questions
  • Personalization details
  • Order status
  • Shipping and delivery
  • Tracking
  • Returns and refunds
  • Damaged, defective, or incorrect items
  • Payment or checkout questions
  • General customer-service enquiries

Order-Related Enquiries

If your message relates to an existing order, please include where relevant:

  • Your order number
  • The email address used at checkout
  • The product concerned
  • A brief description of your question or issue
  • Photographs where helpful

Contact Giftarica

Email: support@giftarica.com
Phone: (844) 373-7601
Support Hours: Monday–Friday, 8:00 AM–5:00 PM ET